If you need help now


If you need help now

Are you worried about your immediate safety? Or worried about someone else’s safety? Call 999 for emergency services

Have you or someone you know taken an overdose? Call 999. The call is free. You can ask to stay on the line while you wait for help to arrive. Or you could go to the nearest Accident and Emergency department.

Help and Advice

  • If you are worried about your mental health then talk to your GP who can help you to assess the problem and agree an action plan with you.
  • Contact trained staff on the 111 helpline for urgent medical help or advice where the situation is not life threatening
  •  If you are having thoughts of suicide talk to someone who is trained to listen, contact Samaritans on 08457 909090. They are open 24 hours a day.
  • There is also a local RETHINK helpline on 0808 802 2208 open 6pm until 1am Mondays to Fridays; 11am until 1am Saturday and Sunday.
  •  Or you could try another helpline called Saneline on 0845 767 8000 which is open in the evenings from 6pm until 11pm

Ongoing support

  • If you have been in contact with mental health services recently then contact your named worker or ask for the duty team. There are two Community Recovery Teams – North Dudley 01384 366770 and South Dudley 01384 366700
  •  If it is after 5pm or the weekend and you need urgent help then contact the out of hours team on 01384 456111

There are many other organisations that can help with mental health issues.  Here is a selection that other people have found helpful but it is by no means a comprehensive list.

Alzhiemer’s Society (Black Country Office)

0121 521 3020
Email: BlackCountryOffice@alzheimers.org.uk 

Services offered:  Dudley Dementia Support Service (see below), Home based respite, Information and Resources, Social Group (peer support)

Anxiety Alliance

0845 296 7877 open 10am until 10pm
A helpline for people with anxiety


01384 261267
Provides a free, confidential service for anyone affected by gambling. The service is open Mondays and Tuesdays.

Bipolar UK

0207 931 6480
Provides information and advice on bipolar

Bullying at work

Useful online information about where to go for help and advice


0800 585858 open Saturday to Tuesday 5pm until midnight
The Campaign Against Living Miserably supports men under 35 through a helpline and lively website looking at issues that affect young men

Care and Disability Advice Line

(CADAL) 08080 486486 Free from BT landline
Helpline for people with a disability and their carers in Dudley
Open Mon to Thursday: 9.00 am to 4.30 pm  and Fridays: 9.30am to 12.30pm


Carers at Woodside Janine or Sheila on 01384 813415
This carers group meets on the second Tuesday of the month from 11 until 12pm, ring to check details and for venue. It is open to all carers of someone with a mental health concern and they can also offer 1:1 appointments too.

Citizens Advice Bureau

Provides advice, information and support for people about legal issues, debt and benefits. There are several local offices in Dudley where you can call in for help and advice.

Combat Stress

0800 138 1619 24 hour helpline
Offers support for veterans coping with post traumatic stress

Creative Support

01384 896737
As of August 2017 Creative Support are now the main contract holders to deliver recovery based mental health services within the Dudley borough as contracted by Dudley Council. 

CRUSE Bereavement Care

0844 477 9400
The national helpline is open during the daytime and can provide support for people affected by grief or you can email on helpline@cruse.org.uk Trained volunteers can also meet you locally ring 01384 262878 for more details

Dementia Support Service (Dudley)

0121 521 3025/3026
Practical and emotional one to one support to carers of people of any age with any form of dementia (part of Black Country Alzheimer’s Society)
Dementia Information and Support Helpline 0300222 1122

Domestic Violence Helpline

0808 2000 247 open 24/7
This helpline is run in partnership with Women’s Aid

Dudley Advocacy

01384 456877
Provides advocates for people who need help to put forward their point of view in various situations. Also provides the Independent Mental Capacity Advocate service.

Dudley Carers Coordinator

01384 815723
Signposts people to groups, provides advice about all aspects of caring, produces a newsletter called the ‘Dudley Carer’

Dudley Carers in Partnership

01562 883531 Nigel Haydon

Campaigns for carers and represents views. Holds a meeting on the second Wednesday of the month 10-12.30pm

Dudley Talking therapy Service

 0800 9530404
Dudley Talking Therapy Sevice is a self referal service for people currently experiencing mental health difficulties living within the Dudley area. You will need to call and leave your details over the phone or via the DWMH website, after doing so someone will be intouch with you within 72hrs.


Mental Health Advocacy (IMHA) Black Country (VoiceAbility) 01902 255015 (9 am to 5 pm, Mon to Fri) 


Voice Ability work with adults who are detained under sections of the Mental Health Act or adults that are under a community treatment order or guardianship. They support individuals to have their views and wishes heard and help them to achieve their goals, as well as understand what options are available to them so they can take control of their lives.


0808 808 4994
Get Connected supports young people (under 25) by exploring the options available to them and supporting them to find the right service for them.


The Forum is for lesbian, gay, bisexual and trans people who live, work and socialise in the Dudley Borough. There is also a new LGBT health and wellbeing centre in Birmingham s, go to www.blgbt.org or call 0121 643 0821 for more details of activities.

Mental Health Foundation


Provides information, carries out research, campaigns and works to improve services for people with mental health concerns

Mindline Trans+

0300 330 5468
MindLine Trans+ is a confidential emotional, mental health support helpline for people who identify as Trans, Agender, Gender Fluid, Non-binary. We are also here to support family members and friends and to provide signposting to other services and resources.

Mind Legal Advice Service

0300 466 6463
or email legal@mind.org.uk
National Mind provides a legal advice service related to mental health

National Association for People Abused in Childhood

Call 0800 085 3330 for free from landlines, 3, Orange and Virgin mobile phones. Call 0808 801 0331 for free from O2, T-Mobile and Vodafone mobile phones. Provides telephone support, check website for opening times and online information about abuse.

National Mind Infoline

0300 123 3393 Monday to Friday 9.00am until 6.00pm
Offers information on various topics including various types of distress, where to get help, drug treatments, alternative therapies, who’s who in mental health and where to find advocacy and other services.

No Panic

0844 967 4848
Offers a national helpline for people with anxiety and also telephone recovery groups for members.


01902 428447
RELATE helps people to work on all kinds of relationship problems through counselling, call them for more details

RETHINK Helpline

in Dudley on 0808 802 2288 6pm until 1am Mondays to Fridays; 2pm until 1am Saturdays and Sundays


01384 366537
SAMH wants to make sure that mental health services are meeting the needs of people in Dudley today and for the next generation.

Talk to Frank


Information on drugs and addictions and how to get help

The Site

Offers a place for young people to turn providing information on a huge range of topics

Time to Change

Inspiring people to work together to end the discrimination surrounding mental health.

Last updated September 2017