Mental health and workplace wellbeing training

This page aims to help you understand the issue of workplace mental health, the business case and outline some of the services we offer to support local employers wanting to take action to improve the mental wellbeing of their employees.

Mental health at work - the issue

According to the BITC 2018 Annual Report, almost one in three UK employees (31%) will experience a mental health problem, posing a significant personal and business cost.

Each year poor mental health is costing UK employers an estimated £35 billion (Mental Health First Aid England, 2019).

Every UK employer, regardless of size or sector, is affected by mental health problems in their staff.

We believe there are both moral and business reasons to promote better employee mental health and create healthier workplaces. It’s the right thing to do and it makes business sense.

Mental health at work – the business case

Given the impact and cost mental health problems can have on individual employees and businesses, mental wellbeing should be a business priority for every employer, regardless of size or sector.

As an employer, investing in workplace wellbeing can:

  • Reduce levels of sickness absence, presenteeism, staff turnover, lost productivity and the associated costs of mental health problems at work by at least 30%
  • Increase employee resilience, productivity and performance
  • Enhance your duty of care as an employer and reduce your organisational and legal risk
  • Improve staff morale and engagement
  • Enhance your corporate image and reputation

How we can help

We know better wellbeing means better business and offer a range of cost effective metnal health training and related services for employers in the West Midlands region wanting to improve employee mental health and wellbeing within their organsiations.

  • Consultancy advice and support
  • Mental health training and workshops for mangers and staff
  • Online employee wellbeing surveys
  • Workplace wellbeing network events

We can also develop bespoke services to meet your specific organisational needs.

Creating a culture which is positive about mental health starts with a commitment from your senior managers to increase awareness, change attitudes and challenge the stigma of mental health problems.

That’s why as your local Mind mental health charity, we are here to help employers of all sizes and from all sectors to create mentally-healthier workplaces with information and advice about how to approach mental health at work.

We see our work with you very much as a partnership. In the first instance, we like to meet with you to find out more about your organisation and what you want to achieve. From there we will draw up a proposal based on your requirements.

Our training and other support

Consultancy

Are you looking for consultancy, advice, or support for mental health issues in your workplace? We are here to help.

How we can help

Mental health is something that can be affected by various things such as work placed stress and also personal demands which impact on how the individual is able to carry out their work.

Dudley Mind are able to offer their services as consultants to your organisation or business to help you put in place a mental health strategy and policy to support your workforce resulting in less absenteeism and generating an inclusive and transparency culture. Adapting an Open Day policy can improve morale and demonstrate your commitment to staff wellbeing.

Our experienced staff will meet with you to discuss your specific needs. We will then draw up a plan with a timeframe to work with you to complete the work.

  • We can help you to meet your requirements in relation to the Equality Act 2010 in relation to protected characteristics and reasonable adjustments.
  • We will advise you on any training needs and how to incorporate Mental Health First Aiders into your business in order to provide parity between physical first aiders and mental health first aiders.
  • We will continue to support you by telephone and face to face advise around mental health in your workplace and any specific issues that arise.
consultancy

We are able to deliver all courses online!

i-act - The Essential Course for ALL Managers

(Online delivery available )

The i-act course for managers is aimed at supporting managers to improve workplace wellbeing and help them to support employees who may experience a mental health or wellbeing issue.

Course objectives - the i-act course for managers aims to:

  • gives managers a greater understanding of mental health and wellbeing issues and help them recognise when colleagues may need further help and support.
  • provide practical tools for promoting positive wellbeing in the workplace to help build resillience for ourselves as managers and for colleagues
  • offer guidance and advice for how managers can connect with colleagues who may be experiencing a mental health or wellbeing issues
  • equip managers with physical tools, a resource pack and signposting to further help and support concering mental health and wellbeing issues

The essential course for all managers

The course comes with a 168 page evidence based course manual, tool kit and resource pack for each manager. The manual includes over 50 practical tools to support managers and over 95 agencies/organisations to refer on to.

The evidence based i-act course manual cites over 225 reputiable references, researched by leading academics in the field.

The course comes with free access to all of the on-line i-act resources.

The i-act course is accredited by The Royal College of Psychiatrists.


Managing mental health at work

(Online delivery available )

This three hour employer-focused course has been designed specifically to help line managers better support their member of staffs mental heatlh in the workplace.

This three hour employer-focused course has been designed specifically to help line managers to:


  • Understand and identify the signs of common mental health problems
  • Intervene early to minimise the impact on the employee and the business
  • ASupport employees with mental health problems more effectively

Focusing on practice not policies, the course aims to equip line managers to spot the signs and support team members experiencing poor mental health by better understanding mental health problems, improving skills and increasing confidence in having conversations around mental health.


What the course will cover:

  • Introduction to mental health and common mental health problems
  • Mental health - what affects staff and volunteers at work?
  • Understanding the workplace triggers for stress and mental health problems
  • How to support people living with mental health problems
  • How to have conversations about mental health – handling disclosure and managing return to work
  • Looking after your own and others’ mental health

The course is also suitable for Directors, HR, Occupational Health, trade union and other staff representatives who want to increase their knowledge and awareness of mental health in the workplace.

line manager

Blue Light Training for Emergency Services

(Online delivery available )

Emergency services staff and volunteers operate in some of the most challenging workplace environments but often receive limited mental health support and face high levels of stigma.

Mental health training for the emergency services

  • Managing Mental Health in the Emergency Services
  • 999 Call Handler Training
  • New Recruit Training
  • Peer Support Training

Managing Mental Health in the Emergency Services (MMHES)

This course is for anyone in the emergency services who has a line manager, team leader or pastoral role. It’s tailored to the unique environments that the emergency services operate in and we can provide a version for ambulance, fire, police or search and rescue services.

999 Call Handler Training

Call handlers are increasingly expected to take on higher volumes of calls, against a backdrop of reduced staffing levels and strictly enforced targets. This can contribute to poor mental health and wellbeing, leading to high levels of staff sickness and poor retention.

Based on our research with call handlers and expert stakeholders from across the services, we developed a pilot course tailored specifically for call handlers.

New recruit training

A pilot mental health training course that’s just for new recruits, and tested how well it works. New recruits that took it said they were more aware of how to take care of their mental health. They’d also be more likely to ask for help if they needed it. We are currently working on making this training available to all emergency services staff.

blue-light

Workshops & bespoke training

(Online delivery available )

We are able to provide a number of workshops to small, medium and larger groups of people by the means of activities and discussion, providing awareness and information around mental health as well as informing people how to recognise the different signs and symptoms.

Our workshops

  • Mental Health Awareness Sessions
  • Employee Resilience Workshops
  • Stress Management Workshops
  • Mindfulness Workshops
  • Wellbeing Workshops

Bespoke training

As well as the other workshops and training listed on this page, we are also able to create bespoke training to meet your needs. Some of our clients have organisational specific needs and therefore require adjustments to the training we provide to better help with their employees mental wellbeing.

We have previously worked closely with Dudley Council, Higgs and Son’s Solicitors, West midlands Ambulance Service, and a number of other organisations to provide mental health training to best suit their training needs.

We would be pleased to work closely with you and provide you with the best training solution possible. Please get in touch with us using the contact form at the bottom of this page to discuss things further and to arrange a meeting.

workshop

Mental Health First Aid Training – Black Country Area

(Online delivery available )

Dudley Mind can deliver Mental Health First Aid (MHFA) training courses to organisations based in the Black Country area.

We use fully accredited MHFA trainers who all have many years of experience successfully delivering Mental Health First Aid courses to a wide range of organisations in the Black Country and further afield.

What is Mental Health First Aid?

Mental Health First Aid (MHFA) is an internationally recognised training programme that teaches delegates how to help a person developing a mental health problem (including a substance use problem), experiencing a worsening of an existing mental health problem or in a mental health crisis. Like traditional first aid, Mental Health First Aid does not teach people to treat or diagnose mental health or substance use conditions. Instead, the training teaches people how to offer initial support until appropriate professional help is received or until the crisis resolves.


Workplace MHFA Half Day

The half day course is an introductory but comprehensive four hour session to raise awareness of mental health.

It is designed to give:

  • An understanding of what mental health is and how to challenge stigma
  • A basic knowledge of some common mental health issues
  • An introduction to looking after your own mental health
  • Confidence to interact with someone in distress or who may be experiencing a mental health issue
  • Insight into the two day course and the benefits of becoming a Mental Health First Aider

We limit numbers to 25 people per course so that the instructor can keep people safe and supported while they learn.

Workplace MHFA One Day

The one day mental health awareness and skills course qualifies you as an MHFA Champion.

MHFA Champions have:

  • An understanding of common mental health issues
  • Knowledge and confidence to advocate for mental health awareness
  • Ability to spot signs of mental ill health
  • Skills to support positive wellbeing

Delegate numbers are 10-16 (min/max).

Workplace MHFA Two Day

The two day course qualifies you as a Mental Health First Aider. Mental Health First Aiders have:

  • An in depth understanding of mental health and the factors that can affect wellbeing
  • Practical skills to spot the triggers and signs of mental health issues
  • Confidence to step in, reassure and support a person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix

We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn.

Through a mix of group activities, presentations and discussions, each session is built around a Mental Health First Aid action plan.

Everyone who completes any of the MHFA courses gets an MHFA manual to keep and refer to whenever they need it, and a certificate to say they are a Mental Health First Aider.

You can learn more about Workplace Mental Health First Aid and how it can improve your workplace here.

adult-mhfa

Youth Mental Health First Aid

(Online delivery available )

Youth Mental Health First Aid (MHFA) courses are for everyone who works with, lives with or supports young people aged 8-18. They will teach you the skills and confidence to spot the signs of mental health issues in a young person, offer first aid and guide them towards the support they need. In doing so, you can speed up a young person’s recovery and stop a mental health issue from getting worse.

Our courses won’t teach you to be a therapist, but we will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.

But more than that, we aim to give you the information and skills to look after your own mental health so that you can set an example for young people. By giving you the tools to have these conversations, we hope to empower you to create a mentally healthy, supportive environment in your family, school, peer group or community.


Youth Mental Health First Aid Half Day

The half day course is an introductory three hour session to raise awareness of young people’s mental health.

It is designed to give:

  • An understanding of some of the common mental health issues affecting young people, including depression, anxiety, eating disorders and psychosis
  • Skills to work more effectively with young people living with mental health issues
  • Ways to support young people with a mental health issue and relate to their experiences
  • A taste of the contents of the Youth MHFA Two Day course

Youth Mental Health First Aid One Day

Our one day course qualifies you as a Youth MHFA Champion.

Youth MHFA Champions have:

  • An understanding of common mental health issues and how they can affect young people
  • Ability to spot signs of mental ill health in young people and guide them to a place of support
  • Knowledge and confidence to advocate for mental health awareness
  • Skills to support positive wellbeing

Youth Mental Health First Aid Two Day

Our Youth MHFA Two Day course qualifies you as a Youth Mental Health First Aider.

Youth Mental Health First Aiders have:

  • An in depth understanding of young people’s mental health and factors that affect wellbeing
  • Practical skills to spot the triggers and signs of mental health issues
  • Confidence to reassure and support a young person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate
  • Ability to support a young person with a long term mental health issue or disability to thrive
  • Tools to look after your own mental wellbeing
youth-mhfa

What our clients say

Contact Us

The Mind Hub

Bushey Fields Hospital

Bushey Fields Road

Dudley

DY1 2LZ

01384 685060

enquiries@dudleymind.org.uk