Mental Health Training & Workplace Wellbeing – Black Country

Welcome to the mental health training & workplace wellbeing section of the Dudley Mind website. This page aims to help you understand the issue of workplace mental health, the business case and outline some of the services we offer to support local employers wanting to take action to improve the mental wellbeing of their employees.

Mental health at work – the issue

According to the BITC 2018 Annual Report, almost one in three UK employees (31%) will experience a mental health problem, posing a significant personal and business cost.

Each year poor mental health is costing UK employers an estimated £35 billion (Mental Health First Aid England, 2019).

Every UK employer, regardless of size or sector, is affected by mental health problems in their staff.

We believe there are both moral and business reasons to promote better employee mental health and create healthier workplaces. It’s the right thing to do and it makes business sense.

Mental health at work – the business case

Given the impact and cost mental health problems can have on individual employees and businesses, mental wellbeing should be a business priority for every employer, regardless of size or sector.

As an employer, investing in workplace wellbeing can:

  • Reduce levels of sickness absence, presenteeism, staff turnover, lost productivity and the associated costs of mental health problems at work by at least 30%
  • Increase employee resilience, productivity and performance
  • Enhance your duty of care as an employer and reduce your organisational and legal risk
  • Improve staff morale and engagement
  • Enhance your corporate image and reputation

How we can help

We know better wellbeing means better business and offer a range of cost effective metnal health training and related services for employers in the West Midlands region wanting to improve employee mental health and wellbeing within their organsiations.

  • Consultancy advice and support
  • Mental health training and workshops for mangers and staff
  • Online employee wellbeing surveys
  • Workplace wellbeing network events

We can also develop bespoke services to meet your specific organisational needs.

Creating a culture which is positive about mental health starts with a commitment from your senior managers to increase awareness, change attitudes and challenge the stigma of mental health problems.

That’s why as your local Mind mental health charity, we are here to help employers of all sizes and from all sectors to create mentally-healthier workplaces with information and advice about how to approach mental health at work.

We see our work with you very much as a partnership. In the first instance, we like to meet with you to find out more about your organisation and what you want to achieve. From there we will draw up a proposal based on your requirements.


Consultancy

Are you looking for consultancy, advice, or support for mental health issues in your workplace? We are here to help.

Training

How we can help


Mental health is something that can be affected by various things such as work placed stress and also personal demands which impact on how the individual is able to carry out their work.


Dudley Mind are able to offer their services as consultants to your organisation or business to help you put in place a mental health strategy and policy to support your workforce resulting in less absenteeism and generating an inclusive and transparency culture. Adapting an Open Day policy can improve morale and demonstrate your commitment to staff wellbeing.


Our experienced staff will meet with you to discuss your specific needs. We will then draw up a plan with a timeframe to work with you to complete the work.


  • We can help you to meet your requirements in relation to the Equality Act 2010 in relation to protected characteristics and reasonable adjustments.
  • We will advise you on any training needs and how to incorporate Mental Health First Aiders into your business in order to provide parity between physical first aiders and mental health first aiders.
  • We will continue to support you by telephone and face to face advise around mental health in your workplace and any specific issues that arise.


Managing mental health at work

This three hour employer-focused course has been designed specifically to help line managers better support their member of staffs mental heatlh in the workplace.

Training

This three hour employer-focused course has been designed specifically to help line managers to:


  • Understand and identify the signs of common mental health problems
  • Intervene early to minimise the impact on the employee and the business
  • ASupport employees with mental health problems more effectively

Focusing on practice not policies, the course aims to equip line managers to spot the signs and support team members experiencing poor mental health by better understanding mental health problems, improving skills and increasing confidence in having conversations around mental health.


What the course will cover:

  • Introduction to mental health and common mental health problems
  • Mental health - what affects staff and volunteers at work?
  • Understanding the workplace triggers for stress and mental health problems
  • How to support people living with mental health problems
  • How to have conversations about mental health – handling disclosure and managing return to work
  • Looking after your own and others’ mental health

The course is also suitable for Directors, HR, Occupational Health, trade union and other staff representatives who want to increase their knowledge and awareness of mental health in the workplace.


Blue Light Training for Emergency Services

Emergency services staff and volunteers operate in some of the most challenging workplace environments but often receive limited mental health support and face high levels of stigma.

Training

Mental health training for the emergency services

  • Managing Mental Health in the Emergency Services
  • 999 Call Handler Training
  • New Recruit Training
  • Peer Support Training

Managing Mental Health in the Emergency Services (MMHES)

This course is for anyone in the emergency services who has a line manager, team leader or pastoral role. It’s tailored to the unique environments that the emergency services operate in and we can provide a version for ambulance, fire, police or search and rescue services.


999 Call Handler Training

Call handlers are increasingly expected to take on higher volumes of calls, against a backdrop of reduced staffing levels and strictly enforced targets. This can contribute to poor mental health and wellbeing, leading to high levels of staff sickness and poor retention.


Based on our research with call handlers and expert stakeholders from across the services, we developed a pilot course tailored specifically for call handlers.


New recruit training

A pilot mental health training course that’s just for new recruits, and tested how well it works. New recruits that took it said they were more aware of how to take care of their mental health. They’d also be more likely to ask for help if they needed it. We are currently working on making this training available to all emergency services staff.


Workshops & bespoke training

We are able to provide a number of workshops to small, medium and larger groups of people by the means of activities and discussion, providing awareness and information around mental health as well as informing people how to recognise the different signs and symptoms.

Training

Our workshops

  • Mental Health Awareness Sessions
  • Employee Resilience Workshops
  • Stress Management Workshops
  • Mindfulness Workshops
  • Wellbeing Workshops

Bespoke training

As well as the other workshops and training listed on this page, we are also able to create bespoke training to meet your needs. Some of our clients have organisational specific needs and therefore require adjustments to the training we provide to better help with their employees mental wellbeing.


We have previously worked closely with Dudley Council, Higgs and Son’s Solicitors, West midlands Ambulance Service, and a number of other organisations to provide mental health training to best suit their training needs.


We would be pleased to work closely with you and provide you with the best training solution possible. Please get in touch with us using the contact form at the bottom of this page to discuss things further and to arrange a meeting.


Mental Health First Aid Training – Black Country Area

Dudley Mind can deliver Mental Health First Aid (MHFA) training courses to organisations based in the Black Country area.

We use fully accredited MHFA trainers who all have many years of experience successfully delivering Mental Health First Aid courses to a wide range of organisations in the Black Country and further afield.

Training

What is Mental Health First Aid?

Mental Health First Aid (MHFA) is an internationally recognised training programme that teaches delegates how to help a person developing a mental health problem (including a substance use problem), experiencing a worsening of an existing mental health problem or in a mental health crisis. Like traditional first aid, Mental Health First Aid does not teach people to treat or diagnose mental health or substance use conditions. Instead, the training teaches people how to offer initial support until appropriate professional help is received or until the crisis resolves.

Workplace MHFA Half Day

The half day course is an introductory but comprehensive four hour session to raise awareness of mental health.

It is designed to give:

  • An understanding of what mental health is and how to challenge stigma
  • A basic knowledge of some common mental health issues
  • An introduction to looking after your own mental health
  • Confidence to interact with someone in distress or who may be experiencing a mental health issue
  • Insight into the two day course and the benefits of becoming a Mental Health First Aider

We limit numbers to 25 people per course so that the instructor can keep people safe and supported while they learn.

Workplace MHFA One Day

The one day mental health awareness and skills course qualifies you as an MHFA Champion.

MHFA Champions have:

  • An understanding of common mental health issues
  • Knowledge and confidence to advocate for mental health awareness
  • Ability to spot signs of mental ill health
  • Skills to support positive wellbeing

Delegate numbers are 10-16 (min/max).

Workplace MHFA Two Day

The two day course qualifies you as a Mental Health First Aider. Mental Health First Aiders have:

  • An in depth understanding of mental health and the factors that can affect wellbeing
  • Practical skills to spot the triggers and signs of mental health issues
  • Confidence to step in, reassure and support a person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix

We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn.

Through a mix of group activities, presentations and discussions, each session is built around a Mental Health First Aid action plan.

Everyone who completes any of the MHFA courses gets an MHFA manual to keep and refer to whenever they need it, and a certificate to say they are a Mental Health First Aider.

You can learn more about Workplace Mental Health First Aid and how it can improve your workplace here.


Youth Mental Health First Aid

Dudley Mind is able to deliver Youth Mental Health First Aid (MHFA) training courses to organisations based in the Black Country area.

As well as delivering Adult MHFA courses to organisations, we are also able to deliver the youth variant of MHFA to schools, colleges or for anyone who’s work involves working with children and young people aged between 8 – 18 years old.

We use fully accredited MHFA trainers who all have many years of experience successfully delivering Mental Health First Aid courses to a wide range of schools, colleges and organisations across the country.

Youth Training

What is Youth Mental Health First Aid?

Youth Mental Health First Aid (MHFA) courses are for everyone who works with, lives with or supports young people aged 8-18. They will teach you the skills and confidence to spot the signs of mental health issues in a young person, offer first aid and guide them towards the support they need. In doing so, you can speed up a young person’s recovery and stop a mental health issue from getting worse.

Our courses won’t teach you to be a therapist, but we will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.

But more than that, we aim to give you the information and skills to look after your own mental health so that you can set an example for young people. By giving you the tools to have these conversations, we hope to empower you to create a mentally healthy, supportive environment in your family, school, peer group or community.

Source: https://mhfaengland.org/individuals/youth/

Youth Mental Health First Aid Half Day

The half day course is an introductory three hour session to raise awareness of young people’s mental health.

It is designed to give:

  • An understanding of some of the common mental health issues affecting young people, including depression, anxiety, eating disorders and psychosis
  • Skills to work more effectively with young people living with mental health issues
  • Ways to support young people with a mental health issue and relate to their experiences
  • A taste of the contents of the Youth MHFA Two Day course

What to expect

We limit numbers to 25 people per course so that the instructor can keep people safe and supported while they learn.

You will get a manual to keep and refer to whenever you need it. When you complete the session you’ll get a certificate to say you are Youth Mental Health Aware.

Course structure

Learning takes place through a mix of presentations, group discussions and workshop activities.

The session covers:

  • Language and mental health issues
  • What is mental health?
  • Mental health conditions:
    • Depression
    • Anxiety disorders
    • Psychosis
    • Self-harm
    • Eating disorders
    • Personality disorders
    • Alcohol, illegal drugs and mental health
  • Supporting young people in distress
  • Mental and emotional wellbeing

Youth Mental Health First Aid One Day

Our one day course qualifies you as a Youth MHFA Champion.

Youth MHFA Champions have:

  • An understanding of common mental health issues and how they can affect young people
  • Ability to spot signs of mental ill health in young people and guide them to a place of support
  • Knowledge and confidence to advocate for mental health awareness
  • Skills to support positive wellbeing

What to expect

We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn. Young people are welcome on the course but if you’re under the age of 16 we need consent from your parent or guardian.

Learning takes place through a mix of presentations, group discussions and workshop activities. When you complete the course you will get:

  • A Youth MHFA manual to refer to whenever you need it
  • A certificate of attendance to say you are a Youth MHFA Champion

Course structure

Session 1:

  • Why Youth MHFA One Day?
  • What is mental health and mental ill health?
  • Stigma and discrimination
  • The Mental Health First Aid action plan
  • Depression
  • Suicide

Session 2:

  • Anxiety
  • Self-harm
  • Eating disorders
  • Psychosis
  • Recovery
  • Resilience

Youth Mental Health First Aid Two Day

Our Youth MHFA Two Day course qualifies you as a Youth Mental Health First Aider.

Youth Mental Health First Aiders have:

  • An in depth understanding of young people’s mental health and factors that affect wellbeing
  • Practical skills to spot the triggers and signs of mental health issues
  • Confidence to reassure and support a young person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate
  • Ability to support a young person with a long term mental health issue or disability to thrive
  • Tools to look after your own mental wellbeing

What to expect

We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn. Young people are welcome on the course but if you’re under the age of 16 we need consent from your parent or guardian.

Learning takes place across four manageable sessions. Through a mix of group activities, presentations and discussions, each session is built around a Youth Mental Health First Aid action plan.

When you complete the course you will get:

  • A Youth MHFA manual to refer to whenever you need it
  • A workbook including some helpful tools to support your own mental health
  • A certificate of attendance to say you are a Youth Mental Health First Aider

Course structure

Session 1:

Youth Mental Health First Aid
  • About Youth Mental Health First Aid
  • Context: England’s child health care policy
  • About mental health – facts and figures
  • Risk factors for mental ill health
  • Protective factors for mental health
  • Preventing mental health issues and promoting wellbeing
  • The Youth MHFA action plan: ALGEE

Session 2:

Depression and anxiety
  • About depression – facts and figures
  • Signs and symptoms
  • Risk factors
  • About anxiety disorders – facts and figures
  • Signs and symptoms
  • Risk factors
  • The MHFA action plan for depression and anxiety: ALGEE

Session 3

Suicide and psychosis
  • About suicide
  • Risk factors and warning signs for suicide
  • First aid for suicidal crisis
  • About psychosis
  • Risk factors and warning signs of psychosis
  • Types of psychotic disorders
  • Crisis first aid for acute psychosis
  • The MHFA action plan for psychosis: ALGEE
Self-harm and eating disorders
  • About self-harm – facts and figures
  • Risk factors
  • Signs and symptoms
  • The MHFA action plan for self-harm: ALGEE
  • About eating disorders – facts and figures
  • Different types of eating disorders
  • The MHFA action plan for eating disorders: ALGEE
  • Recovery

Mental Health First Aid Open Courses – For organisations & individuals

Below you can find a list of all of our upcoming Mental Health First Aid open courses which are open to organisations and individuals who would like to increase their knowledge and understanding of mental health.

Training

MHFA Half Day Courses

The MHFA Half Day course is an introductory 4 hour session which aims to raise mental health awareness.

What the Half Day Course covers

  • An understanding of what mental health is and how to challenge stigma
  • A basic knowledge of some common mental health issues
  • An introduction to looking after your own mental health and maintaining wellbeing
  • Confidence to support someone in distress or may be experiencing a mental health issue

MHFA 2 Day Course

The MHFA 2 Day Course qualifies you as a Mental Health First Aider

Mental Health First Aiders have

  • An in depth understanding of mental health and the factors that can affect wellbeing
  • Practical skills to spot the the triggers and signs of of mental health issues
  • Confidence to step in, reassure and support a person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix

Bookings

All of our open MHFA courses are open to anyone, whether you are from an organisation or an individual who would like to attend on your own.

If you would like know more about prices or how to book a place please contact Simon on 01384 442938 or email enquiries@dudleymind.org.uk


Mental Health Awareness for Sport and Physical Activity Training

Dudley Mind are able to deliver Mental health awareness for sport and physical activity workshops to sports providers and their staff within the West Midlands area.

Mental health awareness

Who should attend Mental health awareness for sport and physical activity?

Our three-hour workshop was developed with support from sports coach UK, and is designed for coaches, sport administrators, volunteers, samaritans and front of house staff.

What’s covered?

We’ve listened to people living with mental health problems and people working in the sport and physical activity sectors to create a practical workshop that will help you:

  • Understand common misconceptions about mental health and the impact of stigma and discrimination
  • Identify the positive impact that being active has on physical and mental health
  • Appreciate the barriers that stop people getting active
  • Talk confidently about mental health
  • Know where to signpost people to if they need support
  • Identify practical actions to make your service more accessible for everyone

Details

  • No prior knowledge of mental health is necessary
  • Three-hour workshop
  • Can be delivered in-house at the location of your choice
  • Up to 20 delegates can attend
  • £325-£425 depending on location

What our clients say

Contact Us

01384 442938

enquiries@dudleymind.org.uk

221 Hagley Road

Stourbridge, DY8 2JP